Secure Telehealth for PT/OT

What it is

HIPAA-compliant video visits for PT/OT triage, follow-ups, and programming support between on-site days—so patients get timely care without moving across the facility or leaving it.

Who it’s for

• Low-risk MSK/ADL cases, symptom check-ins, exercise progressions, discharge step-downs

• Patients needing brief education, adherence coaching, or pain/problem-solving

• Units with limited clinic access or high custody demand

How it works

• Scheduling: We open protected blocks (e.g., 15–25 min) that your medical team books directly.

• Security & privacy: Whitelisted platform; identity verification; staff escort as required; no sessions recorded.

• Documentation: Notes entered in your EHR (or ours) with the same templates and QA as in-person care.

• Continuity: Telehealth dovetails with on-site PT/OT plans, not a separate program.

What to expect

• Clear pre-visit checklist (space/device, escort, vitals if needed)

• Visual movement assessment when appropriate; exercise progression with printable handouts

• Language access via facility interpreters or our supported solution

• Same-day summaries visible to your team

Facility requirements

• Approved device/kiosk, stable connection, private room; escort per policy

• IT allows listed domains/ports; headset available for privacy if needed

Benefits

• Faster access and fewer backlogs between on-site days

• Fewer off-site referrals for routine follow-ups

• Lower movement risk inside the facility

• Fully auditable: time-stamped encounters and QA

Getting started

We configure telehealth alongside on-site services during implementation and train unit staff on the workflow.